Emirates Will Spend 2 Billion Dollars Improving Its Onboard Experience For Passengers

Emirates has big plans to ramp up its services for travelers.

Earlier this month, the airline announced that it is investing over 2 billion U.S. dollars for onboard improvements such as revamping its aircraft with the latest designs, technology, and other amenities in order to enhance its passengers in-flight experience. We’ve got all the details below.

New Passengers Services Will Launch This Month

“While others respond to industry pressures with cost cuts, Emirates is flying against the grain and investing to deliver ever better experiences to our customers. Through the pandemic we’ve continued to launch new services and initiatives to ensure our customers travel with assurance and ease, including digital initiatives to improve customer experiences on the ground,” said Sir Tim Clark, President of Emirates Airlines following the news.

“Now we’re rolling out a series of intensive programs to take Emirates’ signature inflight experiences to the next level,” he continued.

According to the airline’s press release, some of the new passenger services onboard on Emirates are scheduled to launch this August.

Emirates new first class meal of champagne and caviar
Sourced from: Emirates Media Centre

What Can Travelers Expect On Emirates?

From a new vegan menu to a “Cinema in the Sky” experience for First Class passengers, here’s an overview of the new services soon to be available on board Emirates’ flights:

  • New Inspirations, New Menus: Upgraded menus for all passengers on Emirates
  • Purposefully Vegan Choices: Newly curated plant-based menu available for all passengers.
  • The Champagne and Caviar Experience: Unique to First Class passengers on board Emirates.
  • Cinema in the Sky: New service available to Emirates’ First Class passengers.
  • Farm to Fork – Sustainable Supply Chain: Menu with food sourced from a local farm for passengers traveling on flights departing from Dubai.
  • Specialized Hospitality Training for Cabin Crew: New cabin crew training with Ecole hôtelière de Lausanne.
  • Upgraded Cabin Interiors in all Classes: Investment in improvements such as new or reupholstered seating and new Premium Economy cabins.

image of Emirates refreshed F class crew with sweets
Sourced from: Emirates Media Centre

Improved In-Flight Services For All Passengers

While Economy Class passengers may not be getting champagne and caviar, all passengers on Emirates flights in 2022 will be able to enjoy services like new and improved menus, upgraded seats, and flight attendants who’ve just completed world-class hospitality training.

Among the new services for travelers on Emirates is ‘New Inspirations, New Menus’, which will be introduced for Business and Economy Class passengers starting September 1, 2022.

Emirates new First Class meal menu on board
Sourced from: Emirates Media Centre

Emirates’ New Vegan And Sustainable Menus

The airline announced its new plant-based meals for its vegan passengers or to anyone else who’d like to sample vegan food on board.

The dinner menu includes pan-roasted king oyster mushrooms, a jackfruit biryani, as well as sliced kohlrabi garnished with burnt orange. For dessert, travelers can choose between a vegan truffle cake with hazelnut, pistachio, and gold leaf, or a green grape tart with candied rose petals, vanilla custard, and berry compote with yuzu pearls.

For travelers on Emirates flights departing from Dubai, the airline has launched a sustainable food menu initiative. Menu items will include fresh greens from Bustanica, which is currently the world’s largest vertical farm and located in Dubai.

Emirates new plant-based menu items on board flight
Sourced from: Emirates Media Centre

Emirates’ Upgraded Cabin Interiors

According to Emirates, the biggest investment is an upgrade of its aircraft fleet interiors. Airline cabins will be “retrofitted with new or reupholstered seats, new panelling, flooring and other cabin features.”

Refurbishments will happen for all cabin classes and new Premium Economy cabins will also be installed on a total of 120 of Emirates’ aircraft.

Plans to refurbish the cabins is scheduled to begin this November.

Emirates vegan option 2
Sourced from: Emirates Media Centre

Emirates’ ‘Cinema in the Sky’

First Class passengers will soon be treated to Emirates’ new and unique “Cinema in the Sky” experience. These passengers will get to choose between 5,000 channels on the airline’s ice in-flight entertainment system to make their very own movie day on-board, including snacks available on demand. The impressive snack menu will include lobster rolls, edamame, juicy sliders, and of course, salted popcorn.

cinema snacks for First Class Emirates passengers. Bag of popcorn, sliders, chips, cinema card, shrimp cocktail.
Sourced from: Emirates Media Centre

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